Issue with "Relative Ice Thickness" in Overview

Hi,

I’ve been using CryoSPARC live without issues. However, after the last update to Cryosparc, whenever I click on the “Relative Ice thickness” option in “overview”, the window freezes and I have to reload the page because the GUI stops working. Looks like a bug that didn’t happen before.

Hi @LTP,

This is unusual; you should be able to view a plot similar to the other attributes:

If you encounter this error again, before reloading the page please open the browser console (right click in anywhere in the UI, ‘Inspect Element’, click on the ‘Console’ tab) and paste any error message you see.

- Suhail

Hi,

Thanks for your answer. I didn’t have the same problem when I started processing a new dataset, so it might have been data set specific.

Hi @LTP,

Thanks for the update - please do reach out if you encounter any other issues!

- Suhail

I’ve seen the same issue at least twice on our setup. It’s working as expected initally, but after some time when returning to Ice Thickness the browser tab freezes and I have to reload. If I recall correctly, some NaN values are reported - maybe instead of the set thresholds. I just checked the last dataset affected, but it seems the issue is gone again after the session was completed.
Is there anything I could check next time it happens that might help you track this minor issue down?

Hi @boggild,

Thanks for the additional information! If you run into this issue again, before reloading the page please open the browser console (right click in anywhere in the UI, ‘Inspect Element’, click on the ‘Console’ tab) and paste any error message you see. That should help us determine the cause - as you suspect it could be an invalid value that is preventing the graph from re-rendering.

- Suhail