Hi guys,
I was tring to use cryosparc live 4.6.2 to process images in real time. but it gives errors like this below. Does anyone have any idea what is going on?
Traceback (most recent call last):
File "cryosparc_master/cryosparc_compute/jobs/rtp_workers/run.py", line 381, in cryosparc_master.cryosparc_compute.jobs.rtp_workers.run.rtp_worker
File "cryosparc_master/cryosparc_compute/jobs/rtp_workers/run.py", line 450, in cryosparc_master.cryosparc_compute.jobs.rtp_workers.run.process_movie
File "cryosparc_master/cryosparc_compute/jobs/rtp_workers/run.py", line 514, in cryosparc_master.cryosparc_compute.jobs.rtp_workers.run.do_check
File "cryosparc_master/cryosparc_compute/jobs/rtp_workers/run.py", line 149, in cryosparc_master.cryosparc_compute.jobs.rtp_workers.run.RTPExposureCache.cache_read_gainref_header
File "cryosparc_master/cryosparc_compute/jobs/rtp_workers/run.py", line 138, in cryosparc_master.cryosparc_compute.jobs.rtp_workers.run.RTPExposureCache.read_header_sync
File "cryosparc_master/cryosparc_compute/blobio/prefetch.py", line 41, in cryosparc_master.cryosparc_compute.blobio.prefetch.Prefetch.__init__
File "cryosparc_master/cryosparc_compute/blobio/prefetch.py", line 119, in cryosparc_master.cryosparc_compute.blobio.prefetch.validate_read_parameters
Exception: Unsupported file extension (must be .mrc, .mrcs, .mrc.bz2, .tif, .eer, .ecc, .gain)

The Gain Reference Path parameter of the Exposure Group in the Live session’s configuration
currently seems to point to a directory, but should point to the absolute path of a compatible file, like /data/zcp/cryosparc-live/movie/gain_file.mrc (if movies are not already gain-corrected).
what wtempel means is: the “directory to watch” can be a directory like /data/zcp/cryosparc-live/movie -but- the “gain reference path” must be filled out all the way to the exact single file ending in .mrc or .tif or similar like /data/zcp/cryosparc-live/movie/gain_file.mrc
what an amazing support team. really appreciate it. it works well after i tried as you mentioned(change gain path to /data/zcp/cryosparc-live/movie/gain.mrc ).