Error importing .EER files


I’m trying to import .eer files (CS v.3.3.2) and I get the following error message:

[CPU: 244.5 MB] Traceback (most recent call last):
File “cryosparc_master/cryosparc_compute/”, line 85, in
File “/home/cryosparcuser/cryosparc_master/cryosparc_compute/jobs/imports/”, line 859, in run_import_movies_or_micrographs
File “/home/cryosparcuser/cryosparc_master/cryosparc_compute/jobs/imports/”, line 687, in read_movie_header
nz, ny, nx = eer.read_eer_shape(abs_path)
File “/home/cryosparcuser/cryosparc_master/cryosparc_compute/blobio/”, line 18, in read_eer_shape
eer = open_eer(fname)
File “/home/cryosparcuser/cryosparc_master/cryosparc_compute/blobio/”, line 15, in open_eer
return eerdecompressor.ElectronCountedFramesDecompressor(str(fname))
RuntimeError: unable to open tiff file

The en of the log file is:

ElectronCountedFramesDecompressor: reading using TIFF-EER mode.
TIFFOpen: /datos/Disco14TB/tse5_09052022_eBIC/relion/data/FoilHole_8931726_Data_8933249_8933251_20220509_152729_EER.eer: Permission denied

**** handle exception rc
set status to failed
========= main process now complete.
========= monitor process now complete.

I would be really grateful if any of you could help me with the problem.
Thank you

Welcome to the forum @AGM
Did you ensure that the Linux account under which CryoSPARC is running can read
and can traverse all directories in the EER files’ path?