Difficulty in importing EER files in Cryosparc

I have SPA data in EER format and I am trying to import movies in Cryosparcv3.3.1.
I kept EER number of fractions-40and EER upsampling factor-2 which are default values.
But import movie job is failing and I am keep getting the following error message.

[CPU: 242.8 MB] Traceback (most recent call last):

  • File “cryosparc_master/cryosparc_compute/run.py”, line 85, in cryosparc_compute.run.main*
  • File “/home/ldbuser/Software/cryosparc/cryosparc_master/cryosparc_compute/jobs/imports/run.py”, line 762, in run_import_movies_or_micrographs*
  • level, all_base_paths, abs_to_rel_map, all_rel_paths = symlink_all_abs_files_to_import_dir(proj_dir_abs, job_dir_rel, abs_paths_to_import, uid_to_path_map)*
  • File “/home/ldbuser/Software/cryosparc/cryosparc_master/cryosparc_compute/jobs/imports/run.py”, line 665, in symlink_all_abs_files_to_import_dir*
  • abs_to_rel_map, all_rel_paths = symlink_paths(proj_dir_abs, os.path.join(job_dir_rel, import_dir_name), all_abs_paths, all_base_paths, uid_to_path_map)*
  • File “/home/ldbuser/Software/cryosparc/cryosparc_master/cryosparc_compute/jobs/imports/run.py”, line 652, in symlink_paths*
  • os.symlink(abs_path, dest)*
    OSError: [Errno 95] Operation not supported: ‘/mnt/ucemfileserver/Nandita_Bodra-nabo0031/Data_collection_20220215/raw_data/20220215_NB01_G1_epu/Images-Disc1/GridSquare_14709905/Data/FoilHole_15778301_Data_14714959_14714961_20220216_043934_EER.eer’ → ‘/mnt/ucemfileserver/Nandita_Bodra-nabo0031/P9/J6/imported/004697794509176894339_FoilHole_15778301_Data_14714959_14714961_20220216_043934_EER.eer’

Could you please help me resolving this issue?


Welcome to the forum @uunb.
What is the output of the following command, executed on the cryoSPARC master:
findmnt | grep ucemfileserver
or, if there are many lines of output,
findmnt | grep Nandita_Bodra

Thanks for your prompt response!
I just found out that there was a technical error. My data file was in another folder which was different from the path I was putting as an input in the import movies job. Now I have fixed it.

I am running import movies job with EER files:) Thanks again!