The system is ubuntu22.04
cryosparc version is 4.5.3
After investigation, it is because the python process is abnormally stuck. This problem occurs every week or so
Hi @ltf . Please can you check the command_rtp log
cryosparcm log command_rtp | less
shows any errors at a time step preceding the observed UI lag?
What is the URL shown in your web browser’s address bar when you access the web UI (why?)?
No related errors were found:
This is the access address:
http://192.168.1.232:39000/
This is the relevant cryosparc process:
Thanks @ltf for posting these details
Accessing the web app through URL with this format
may result in UI lag. Please see Web UI won't load - #2 by wtempel for possible workarounds.
To help us look into a possible connection of the defunct python process to the UI lag, please can you share the tgz
file created by the command
cryosparcm snaplogs
with the CryoSPARC developers.