Cryosparc Live Webpage does not load after upgrade to v4.0.2 from 3.3.2

We recently upgraded Cryosparc from 3.3.2 to 4.0.2 on our cluster. The upgrade seemed to have executed succesfully and command_core, database, and webapp logs do not show any issues.

However, after getting past the login page, the webpage shows a spinning wheel that loads forever.

Welcome to the forum @yiek01 .

In v4, CryoSPARC Live is accessed through the “regular” CryoSPARC interface (details).