Cryosparc live failed exposures

Hi, I am getting an error of an unsupported file extension while running live on .eer files.
The file extension is .eer, the file sizes seem normal, if I open the files in other SW they appear normal. Do you have any suggestions?
Here is the error output:

Hey @carthur,

This error message looks like it was raised deep into processing (exposure 2882). Did other movies with the .eer file extension work up until this point?