Cryosparc install always fails on reinstall

[stephan]

Hi @lsweezy & @user123,

Can you report the status of cryosparc?

cryosparcm status

It is possible the rebuild didn’t work successfully. If so, check out this post:

Update failure from 2.2 --> 2.3

Hi @Elad, It looks like the update process couldn’t delete the directory properly (cryosparc was still somehow running/ another user had a session open?) You data should be fine, but I’d recommend stopping cryoSPARC completely (cryosparcm stop), ensuring any processes aren’t alive (ps -ax | grep "supervisord", kill any cryoSPARC 2 PID’s) manually deleting only the cryosparc2_master directory, and then reinstalling cryoSPARC.