I updated our instance to 4.0.2. version today, and all of a sudden I can’t access it via web-interface anymore. We used to have it under
https://cryoem.example.com, and now when I access it, I can only enter password, and it hangs after that:
however, if I run an ssh tunnel and access it via local port, it works fine:
ssh -N -L localhost:5000:<cryosparc_instance_ip>:39000 firewall.example.com
and if I open
http://localhost:5000, I can see cryosparc’s interface.
What do I do to restore old behavior – namely, being able to open
https://cryosparc.example.com to access a web-interface?