Hi,
Just 30 minutes ago, CryoSPARC licenses for all our instances started giving this error:
----------------------------------------------------------------------------
WARNING: Could NOT verify active license "$LICENSE_ID"
License validation results:
✓ CRYOSPARC_LICENSE_ID environment variable is set
✓ License has correct format
✓ Insecure mode is disabled
✓ License server set to "https://get.cryosparc.com"
✓ Connection to license server succeeded
✓ License server returned success status code 200
✓ License server returned valid JSON response
✕ License does not exist or is no longer valid
----------------------------------------------------------------------------
I tried swapping over to a new license, but it did not solve the issue. Is this a problem with the licensing server or are we doing something wrong on our end?
Users cannot submit jobs as they get “License is Invalid” error.
Thank you,
Walid