Web UI won't load

[ccgauvin94]

@wtempel

The html code you posted looks indistinguishable from a functioning CryoSPARC instance to me.

OK, thanks for letting me know.

@wtempel

Accessing the GUI via a url of the format
http://URL:39000, as opposed to
https://URL (reverse proxy) or http://localhost:39000 (port forwarding or local workstation access), can result in disruptions, as discussed, for example, under Webapp get really unresponsive on heavy load .

This is so odd. We’ve been running CryoSPARC for years with no issues until this OS reboot (we didn’t even update CryoSPARC!) and yet SSH tunneling as described did resolve the issue - the UI now loads and I can login.

Thanks so much for the help. I’ll chat with our IT folks and see if we can come up with a more permanent solution. Sounds like reverse proxy is the way to go?