Please can you provide the following information
- the type of the CryoSPARC worker node:
- CryoSPARC-managed, separate worker or
- combined master/worker
- cluster
- is the CryoSPARC instance up-to-date: v4.2.1 + 230621 patch for v4.2.1
- is the job alive on the worker and sending_ heartbeats. Heartbeat timestamps can be found in the job log (Metadata|Log).
- is RAM exhausted (check output of
free -g
) on either master or worker host when you observe “Job is unresponsive”?