When I launch the job, error shows up. Has anyone met same problems and fixed it?

Troubleshooting
1

Dear all;
When I launch the job, error was shown up as below;

(Visualized window)
Launched job YLtFKLMeoAdreQoL6
Traceback (most recent call last):
File “/home/szhu/cryosparc/cryosparc-compute/sparcjob.py”, line 59, in
link.enable(job_id = job_id)
File “/home/szhu/cryosparc/cryosparc-compute/sparc/link.py”, line 31, in enable
hardware_id_valid, hardware_id = get_hardware_id()
File “”, line 50, in get_hardware_id
File “/home/szhu/cryosparc/anaconda2/lib/python2.7/subprocess.py”, line 212, in check_output
process = Popen(stdout=PIPE, *popenargs, **kwargs)
File “/home/szhu/cryosparc/anaconda2/lib/python2.7/subprocess.py”, line 390, in init
errread, errwrite)
File “/home/szhu/cryosparc/anaconda2/lib/python2.7/subprocess.py”, line 1024, in _execute_child
raise child_exception
OSError: [Errno 2] No such file or directory

Victor

2

Hi Victor,

had the same problem - try restarting the cSPARC, it worked afterwards.

Best,

Simonas

3

Hi Simonas,

Thanks for your reply.
I tried several times, terminated cryosparc and restarted. Furthermore, I removed the dataset.
These actions did not work. Still same error. In additional to restart cryosparc, Would you have other suggestions.
Again, much appreciated.

Victor

4

Hi Victor,
What OS are you running on? Can you please run the following to see if the ifconfig utility is available?

which ifconfig

Thanks,
Ali

5

Hi Apunjani,

Thanks a lot. You are right. I found my sbin was not in my path.
Basically, ifconfig should be in directory of /sbin. And what I did is just adding the /sbin to my /.bashrc file.
Now it is working. This small mistake has disturbed me for a while. I hope this one is also helpful for freshers including me.
Thanks a lot Apunjani and other members in this community.

6