I just tried to upload a new dataset into cryosparc using our labs dedicated machine. I’ve used cryosparc on it before (with good results!) However this time when I define all my variables and hit ‘launch’ it says ‘hardware not registered’. I think we may be having some licensing issues?
A single license is allowed per lab. You probably have another computer in the lab that is running cryoSPARC. There are instructions for disabling a license on one machine so that another can use the license.
I’m glad I stumbled across this post. I too have been having issues with the licencing of the hardware.
To be clear, I have the same problem as stated above. I’ve installed cryosparc on only one machine. However, I have to deregister the hardward before launching almost every second job (making it impossible for non-admin users).
I had installed cryosparc once, then we decided to change our system and resultantly I deleted and reinstalled cryosparc. This is when the issues started.