Hey,
We have a new workstation with Nvidia Blackwell GPUs running on Ubuntu 24LTS and CUDA 575.51.03. I initially followed the cryosparc instructions to download and install cryosparc, next I tried to update to the Blackwell-specific version with cryosparcm update --version=v4.7.1-cuda12+250814, which fails:
cryosparcm update --version=v4.7.1-cuda12+250814
CryoSPARC current version v4.7.1
update starting on Thu Nov 13 10:40:21 AM CET 2025
=============================
Updating to version v4.7.1-cuda12+250814.
=============================
Removing previous downloads...
Downloading master update...
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0
Downloading worker update...
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
Done.
Update will now be applied to the master installation,
followed by worker installations on other nodes.
CryoSPARC is not already running.
If you would like to restart, use cryosparcm restart
Deleting old files...
Extracting...
gzip: stdin: unexpected end of file
tar: Child returned status 1
tar: Error is not recoverable: exiting now
I also tested with only downloading and then applying, which results in the same error.
It appears as the master/worker and is not downloaded correctly. I also tried to follow what was suggested previously by downloading a specific version of the worker and master:
curl -L https://get.cryosparc.com/download/master-v4.7.1-cuda12+250814/$LICENSE_ID -o cryosparc_master.tar.gz
curl -L https://get.cryosparc.com/download/master-v4.7.1-cuda12+250814/$LICENSE_ID -o cryosparc_worker.tar.gz
The two tar files appear to be empty and faulty:
tar -xf cryosparc_master.tar.gz
tar -xf cryosparc_worker.tar.gz
tar: This does not look like a tar archive
gzip: stdin: unexpected end of file
tar: Child returned status 1
tar: Error is not recoverable: exiting now
tar: This does not look like a tar archive
gzip: stdin: unexpected end of file
tar: Child returned status 1
tar: Error is not recoverable: exiting now
I would be happy if someone could help me!
Best,
Ole