Connection refused when type cryosparc start

Hi folks,

I just installed cryosparc and when type “cryosparc start” get the error below. Do you know how to fix it?

Thanks,
Elena

cryosparc start
Starting cryoSPARC…
mongod: ERROR (spawn error)
Traceback (most recent call last):
File “”, line 1, in
File “/home/exx/cryosparc/anaconda2/lib/python2.7/site-packages/pymongo/mongo_client.py”, line 1088, in database_names
“listDatabases”)[“databases”]]
File “/home/exx/cryosparc/anaconda2/lib/python2.7/site-packages/pymongo/database.py”, line 478, in command
with client._socket_for_reads(read_preference) as (sock_info, slave_ok):
File “/home/exx/cryosparc/anaconda2/lib/python2.7/contextlib.py”, line 17, in enter
return self.gen.next()
File “/home/exx/cryosparc/anaconda2/lib/python2.7/site-packages/pymongo/mongo_client.py”, line 798, in _socket_for_reads
with self._get_socket(read_preference) as sock_info:
File “/home/exx/cryosparc/anaconda2/lib/python2.7/contextlib.py”, line 17, in enter
return self.gen.next()
File “/home/exx/cryosparc/anaconda2/lib/python2.7/site-packages/pymongo/mongo_client.py”, line 762, in _get_socket
server = self._get_topology().select_server(selector)
File “/home/exx/cryosparc/anaconda2/lib/python2.7/site-packages/pymongo/topology.py”, line 210, in select_server
address))
File “/home/exx/cryosparc/anaconda2/lib/python2.7/site-packages/pymongo/topology.py”, line 186, in select_servers
self._error_message(selector))
pymongo.errors.ServerSelectionTimeoutError: localhost:38001: [Errno 111] Connection refused

Hi @zehre
Sorry about this trouble. Can you please paste the database log from your cryosparc install directory. It is a file called run/mongod.stdout.

Thanks!